eCabs offer Packages with following general features:|
- eCabs operate 24x7 call center. It is strongly advised that you have a Mobile phone while travelling and its number is provided at the time of booking. This will allow our call center to interact with you to ensure better service quality.
- eCabs recommend that you always communicate with the Call center and avoid talking to Driver. Driver may not know all details of your booking and may not be able to answer your questions correctly. Always call us at our call center number.
- All cabs are Air Conditioned but use of AC is upto the Customer. Sometimes in hilly areas driver may be required to switch off the AC to prevent overloading of engine.
- eCabs doesnot offer Self Drive options. All Packages include Car + Driver by default. Car Rentals, Fuel Charges & Driver allowance is included in the Package cost unless mentioned separately.
- All the per km car rentals packages unless specified will count the Kms from Garage to Garage. The Kms are mostly counted from our office in the city. Please verify you Kms at the time of pickup and ask questions if any to the driver or our call center.
- eCabs offer two services eCabs Economy & eCabs Business. eCabs Economy cut corners to create services that are suitable for regular budget travelers. eCabs Business offer premium service suitable for first time travelers, Business travelers, Foreign visitors and Ladies only travelers.
- Service quality, Driver standards improve with the Car, so if you select a higher specification car the service quality and driver standards will automatically improve.
- Incase you are travelling at late night and are first time traveler in India/Maharashtra, please inform our call center for extra safety measures. Also in case only lady/kid passengers will be travelling at night, please inform in advance for better safety follow-ups.